FAQ

DELIVERY

  • WAG offers free delivery Australia wide.
  • Orders are dispatched within 2 business days where stock is available. If for any reason an item isn't available, we will notify you via email or via phone.
  • Shipping times may vary and are estimated at between 3-7 business days depending on your location. We ship out from Melbourne, Victoria.
  • All orders are shipped via Australia Post Services.
  • We currently ship within Australia only, however if you would like to inquire about an international order, please contact us here.

 

TRACKING

 

100% SATISFACTION GUARANTEED

  • We are not satisfied until we satisfy our customer. Speak up if something is not right!
  • If you are a WAG member, raise a dispute in your WAG account or contact us here.
  • All sales are final, however if you find your order to be incorrect upon arrival, we will gladly exchange the item(s). 
  • Items must be returned in original packaging and in new condition, unless discussed.
  • We will do everything in our power to ensure any issues are resolved as major faults must be refunded at customers request under the Australian Consumer Law.